CAAS Dubrovnik

Privacy Policy

Last updated: January 28, 2026

The Centre for Advanced Academic Studies (CAAS), University of Zagreb, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the EU General Data Protection Regulation (GDPR) and Croatian data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Centre for Advanced Academic Studies (CAAS)

University of Zagreb

Don Frana Bulića 4

20000 Dubrovnik, Croatia

office@caas.unizg.hr

+385 20 326 397

2. What Personal Data We Collect

We collect and process the following types of personal data:

2.1 Application and Registration Data

  • Full name, date of birth, nationality
  • Contact information (email, phone, postal address)
  • Educational background and qualifications
  • Passport or ID information (for international participants)
  • Emergency contact details
  • Dietary requirements or special needs (if relevant)

2.2 Website Usage Data

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website and search terms
  • Device type and operating system
  • Cookies and similar tracking technologies

2.3 Photographs, Videos, and Audio Recordings

  • Images and videos taken during programs and events
  • Voice recordings from lectures or presentations
  • Participant testimonials and feedback

Note: We only use photos, videos, or audio recordings with your explicit consent via our Media Release Form.

2.4 Communication Data

  • Email correspondence with CAAS staff
  • Contact form submissions
  • Inquiry and feedback messages

3. How We Use Your Personal Data

We process your personal data for the following purposes:

✓ Program Administration

Managing applications, enrollments, and program delivery

Legal basis: Contract performance and legitimate interest

✓ Communication

Responding to inquiries and providing program information

Legal basis: Legitimate interest and consent

✓ Promotional Activities

Marketing CAAS programs through photos, videos, and testimonials

Legal basis: Explicit consent only (via Media Release Form)

✓ Website Improvement

Analyzing website usage to enhance user experience

Legal basis: Legitimate interest and cookie consent

✓ Legal Compliance

Meeting legal obligations and maintaining records

Legal basis: Legal obligation

✓ Safety and Security

Emergency contacts and ensuring participant welfare

Legal basis: Legitimate interest and vital interests

4. Legal Basis for Processing

Under GDPR Article 6, we process your personal data based on:

  • Consent: You have given explicit permission (e.g., media release forms, contact forms)
  • Contract Performance: Processing is necessary for program enrollment and delivery
  • Legal Obligation: We are required to process data by Croatian or EU law
  • Legitimate Interest: Processing is necessary for our operational activities (e.g., website analytics, security)

5. Who We Share Your Data With

We do not sell your personal data. We may share your information with:

  • University of Zagreb: As our parent institution for administrative purposes
  • Service Providers: IT services, email hosting, website analytics (with data processing agreements)
  • Accommodation Providers: Only when you book accommodation through CAAS
  • Government Authorities: When required by law or to protect legal rights

All third-party processors are bound by GDPR-compliant data processing agreements.

6. How Long We Keep Your Data

Data Type Retention Period
Application and program records 10 years after program completion
Financial records 11 years (legal requirement)
Media consent forms Duration of consent + 10 years
Website analytics 26 months
Email correspondence 3 years after last contact
Marketing photos/videos (with consent) Until consent is withdrawn

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restriction

Limit how we use your data

Right to Data Portability

Receive your data in a machine-readable format

Right to Object

Object to processing based on legitimate interest

Right to Withdraw Consent

Withdraw consent for photos/videos at any time

Right to Lodge a Complaint

File a complaint with the supervisory authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days as required by GDPR.

8. Photographs, Videos, and Media Consent

CAAS may take photographs and videos during programs, events, and activities. We use these materials for:

  • Website and social media promotion
  • Brochures, flyers, and printed materials
  • Video presentations and documentaries
  • Academic presentations and reports

⚠️ Important:

We only use photos and videos with your explicit written consent via our Media Release Form. You can choose to:

  • Consent to photos but not videos
  • Consent to some uses but not others
  • Withdraw your consent at any time

How to withdraw media consent: Email us at office@caas.unizg.hr with "Media Consent Withdrawal" in the subject line. We will remove your images/videos within 30 days.

9. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

Essential Cookies (Required)

Necessary for website functionality (e.g., session management, security)

Analytics Cookies (Optional)

Help us understand how visitors use our website (Google Analytics)

Functional Cookies (Optional)

Remember your preferences and settings

You can manage cookie preferences through your browser settings or by contacting us.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption

Data transmitted via secure SSL/TLS protocols

Secure Storage

Data stored on secure servers with access controls

Access Restrictions

Only authorized personnel can access personal data

Regular Backups

Data backed up regularly to prevent loss

11. International Data Transfers

Your personal data is primarily stored within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).

12. Children's Privacy

CAAS programs are generally for individuals aged 18 and older. If we collect data from participants under 18, we require parental or guardian consent in accordance with GDPR requirements.

13. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

Croatian Personal Data Protection Agency (AZOP)

Agencija za zaštitu osobnih podataka

Martićeva 14

10000 Zagreb, Croatia

www.azop.hr

azop@azop.hr

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

office@caas.unizg.hr

+385 20 326 397

Centre for Advanced Academic Studies
Don Frana Bulića 4
20000 Dubrovnik, Croatia

Quick Summary

  • We only collect data necessary for program administration and with your consent
  • We never sell your personal data to third parties
  • Photos and videos require explicit written consent
  • You can request deletion of your data at any time
  • We implement strong security measures to protect your information
  • You have full GDPR rights including access, rectification, and erasure

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